FAQ

Certifications, production places, delivery methods, pricing... We hope you'll find all the answers to your questions here:

Impact

Do you have any accreditations? 

Our structure is certified B Corp. But what does that mean? We explain everything here

How are your actions responsible? 

We're not perfect but we strive to be in constant progress on the environmental as well as on the social level. This is why we give you all the information we can on the origin of our products, the manufacturing conditions, the production places or again the raw materials used. Everything we produce we would buy for ourselves, you won't find any single use goodies here.

Products

Can you tell me more about your products? 

All the products we sell are made in Europe. On each of the product cards you'll find where they're produced, the raw materials used and their origin, as well as the different production stages.

Are your products certified?

Of course, you can find all this information on the different product cards. We have certifications on the origin of the products such as "Origine France Garantie" or certifications on the raw products we use.

Who designed your products? 

This depends on the product itself. For some, it is our team, for others our partner designers in collaboration with our team.

About us

Where are your offices located? 

Our offices are based in the beautiful city of Nantes in France! You can contact us here.

Price

Why are there no prices listed? 

Prices are dependent on the quantity of products requested but also on the personalization techniques used. Choose your product, contact us, and we will get back to you very quickly.

What is the minimum I can order? 

Our minimum order quantities vary according to the different products, so please consult our product pages here.
On customizable products with the lowest minimum order quantities, we generally limit our orders to 20 units. For totally customized products, we limit our orders to 300 units. Please contact us for more information!

Can I order less than the minimums indicated?

All minimum order volumes are indicated on each product sheet. For example, we cannot send you one or two pieces when our minimum order is higher.  

Various

How quickly can you give me a quote? 

We answer to all queries in less than 4 hours and we are open from Monday to Friday from 9:00 am to 6:00 pm.

How quickly can you deliver my products? 

All production and delivery times are specified on our product pages.

Who created The Good Fab? 

The Good Fab was created by 2 co-founders: Clara Martz and Pierre Tucoulat.

Which countries does The Good Fab deliver to?

We deliver all across France, Luxembourg, Switzerland, Spain, Portugal, Italy, the Netherlands and Germany.